This Privacy Policy describes how Svatv Herbal (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make use of our e-commerce website www.svatvherbal.com. We are committed to protecting your privacy and ensuring the security of your personal information. By using our Website, you consent to the collection and use of your personal information as described in this Privacy Policy.
Information We Collect:
1.1 Personal Information:
We may collect personal information that you provide to us voluntarily when you create an account, place an order, or interact with our Website. This may include your name, email address, postal address, phone number, payment information, and other necessary details to process your order and provide you with our services.
1.2 Usage Information:
We automatically collect certain information about your usage of our Website, including your IP address, browser type, operating system, device information, browsing activity, and referring URLs. We may also use cookies, web beacons, and similar tracking technologies to gather this information.
Information We Collect:
1.1 Personal Information:
We may collect personal information that you provide to us voluntarily when you create an account, place an order, or interact with our Website. This may include your name, email address, postal address, phone number, payment information, and other necessary details to process your order and provide you with our services.
1.2 Usage Information:
We automatically collect certain information about your usage of our Website, including your IP address, browser type, operating system, device information, browsing activity, and referring URLs. We may also use cookies, web beacons, and similar tracking technologies to gather this information.
Use of Information:
2.1 Personal Information:
We may use your personal information for the following purposes:
- Processing and fulfilling your orders, including order confirmation, shipping, and delivery
- Providing customer support and responding to your inquiries or requests
- Managing your account and maintaining communication with you
- Sending you relevant updates, promotions, and newsletters (with your consent)
- Personalizing your shopping experience and improving our Website and services
- Detecting and preventing fraud or unauthorized activities
- Complying with legal obligations and enforcing our policies
2.2 Usage Information:
We use usage information to analyze trends, track the effectiveness of our marketing campaigns, gather demographic information, and enhance the functionality and performance of our Website.
Cookies and Tracking Technologies:
We utilize cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our Website. These technologies enable us to offer a more personalized experience, remember your preferences, and provide relevant advertisements. You have the option to control or disable cookies through your browser settings, but please note that doing so may limit certain features and functionalities of our Website.
Third-Party Disclosure:
We may share your personal information with trusted third parties to provide services on our behalf, such as payment processors, shipping companies, and marketing partners. These third parties are obligated to maintain the confidentiality and security of your personal information and may only use it for the purposes specified by us.
Additionally, we may disclose your personal information if required by law, to protect our rights or the safety of others, or in connection with the sale, merger, or transfer of our business.
Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission or storage is entirely secure. We cannot guarantee the absolute security of your personal information, and you provide it to us at your own risk.
Third-Party Links:
Our Website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to such third-party websites or services. We recommend reviewing the privacy policies of those third parties before providing any personal information.
Children’s Privacy:
Our Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us, and we will promptly delete such information from our records.
- Your Choices:
You have certain rights regarding your personal information, including the right to access, update, correct, or delete the information we hold about you. You may also have the right to opt-out of certain marketing communications. To exercise your rights or make any requests, please contact us using the details provided in the “Contact Us” section below.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time, and the updated version will be effective as of the 15/07/23 date stated at the beginning of this document. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Website after the revised Privacy Policy constitutes your acceptance of the changes.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at svatvherbal@gamil.com. We will strive to respond to your inquiries in a timely manner.